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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jake Barefoot

April 22, 2025

5  out of  5
rating by Jake Barefoot
"5 Stars — Highly Recommend Carol! Carol Milsap is a fantastic State Farm agent. She recently called to check in with me and took the time to walk me through my questions about my policy in a way that was clear, honest, and super informative. She’s incredibly knowledgeable, easy to talk to, and genuinely cares about helping her clients. The prices are great, but it’s her honesty and small town personal touch that really set her apart. If you’re on the coast and need insurance, I highly recommend reaching out to Carol!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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j s

April 13, 2025

5  out of  5
rating by j s
"Carol is the best!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mare C.R.

January 28, 2025

5  out of  5
rating by Mare C.R.
"Needed to get some paperwork notarized, never knew somewhere besides h&r block in Fort Bragg that did so. She was super friendly and fast. I was very satisfied with her professional quick service."
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Brooklynn Stone

April 5, 2024

5  out of  5
rating by Brooklynn Stone
"She always gets back to me in a timely manner and checks up on changes ext unprompted and relays the information back to me."
We responded:
"Brooklynn, thank you so much for the review, I really appreciate your business. Wishing you a great day. Carol"
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Rohit Mehta

November 21, 2023

1  out of  5
rating by Rohit Mehta
"Don't go any Fort Bragg state farm agent batter to call or choose other services"
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Grover

March 16, 2023

5  out of  5
rating by Grover
"After she was unable to persuade State Farm to insure our small inn in mendocino vlillage, she found another agent for us who did a great job. We appreciated that a lot and subsequently gave her other places to quote. She has done a fantastic job improving the coverage and Laurie and the premium. We run a family office and so have lots of property we are responsible for managing. Carol is now our “go to” for insurance and we highly recommend her."
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Isabel Pineda (Kmelia)

November 7, 2022

5  out of  5
rating by Isabel Pineda (Kmelia)
"Carol is the best at what she does."
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Scott Fennewald

March 25, 2022

5  out of  5
rating by Scott Fennewald
"Super helpful."
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Carrie Browder

November 3, 2021

5  out of  5
rating by Carrie Browder
"Carol Millsap has been fantastic--professional, responsive, sincere. Super easy to work with, goes above and beyond."
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Kelli Mason

October 29, 2021

5  out of  5
rating by Kelli Mason
"Over the past year, I have had the pleasure of working with Carol Millsap for my in-laws trust. They had been a customer of State Farm Insurance for 30+ years. Carol has been instrumental in making this difficult time an easier transition. So much so, we decided to move all of our insurance policies over to State Farm and into Carol's capable hands. The extent of her knowledge and advice was invaluable to us! We now have better coverage at a lower price and feel confident in our protection. She's professional, knowledgeable, efficient and an amazing person! Thank you, Carol! Thank you so much!!!!!!!"
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Roberta Morrow

September 7, 2021

5  out of  5
rating by Roberta Morrow
"I had a homeowners insurance question and as all my other experiences Carol and her staff were wonderful and helpful . I have recommended this office the whole 50 yrs I have lived here."
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Allison Martin

March 26, 2021

5  out of  5
rating by Allison Martin
"Carol has been super accommodating and gets right back to me right away. She always answers my questions in depth and she never makes me feel like I'm bugging her. I would highly recommend her as an Insurance agent. And bonus, she's totally funny!"
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Austin Barton

September 15, 2020

5  out of  5
rating by Austin Barton
"Carol freaking ROCKS!!!!! She was really able to help me in my time of need, especially with the fires going on everywhere. I was able to get a package deal with my vehicles and my home, and I absolutely love the price. She doesn't try to sell you on anything, she just informs you on ehat sort of things you can do to save money. Honestly a great experience. 10/10!"
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Zeke Samas

January 9, 2020

5  out of  5
rating by Zeke Samas
"Very friendly and helpful"
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Scott M

May 2, 2019

5  out of  5
rating by Scott M
"Switched to Carol after Sean wasn't working out. Glad I did. If you want an insurance agent that actually cares about you, and you're thinking about switching, just switch."
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Frank Hollibaugh

February 28, 2019

5  out of  5
rating by Frank Hollibaugh
"Carol is my State Farm agent. I am very happy with the services that she provides. I take advantage of the multi car discount."
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Jonathan Foster

July 16, 2015

5  out of  5
rating by Jonathan Foster
"Carol Millsap was a real pleasure to find. She was able to explain so we understood the polices requested. Honest, trustworthy, and caring~ I highly recommend Carol and her business."
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Summer Storm

February 9, 2014

5  out of  5
rating by Summer Storm
"Carol is the best! I wouldn't trust anyone else with my money. She truly cares about her clients and makes sure to give options that are relevant and does not suggest things that are not. She is the most thoughtful financial advisor and insurance agent I have ever met. She is warm and friendly and does not make me feel judged or like a number as I have with other agents. I would recommend Carol and her staff to anyone who truly cares about getting the most for your money and working with an agency that will be there for you for life!"