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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leah Haley

September 17, 2026

5  out of  5
rating by Leah Haley
"Great, friendly and knowledgeable staff! Highly recommend this State Farm office here in Fort Bragg, CA!!! ❤️"
We responded:
"Leah, Thank you for the review...."
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sfcc sfcc

September 17, 2026

5  out of  5
rating by sfcc sfcc
"Carol Milsap and her staff are wonderful. I have had both my property and vehicle insurances through Carol Milsap for many many years. They have been helpful when I’ve had a claim and share information as needed. I highly recommend this office for insurance."
We responded:
"Thank you so much for the review we really appreciate it, and are happy that you like out service. You are awesome.."
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douglas kronzer

September 15, 2026

5  out of  5
rating by douglas kronzer
"Excellent local service and communication. Corporate communications are TERRIBLE. RATES GO UP because of lawsuits. Passed on to honest customers and that is crap."
We responded:
"Thank you for your review. We enjoy working with you... "
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Nancy Munn

September 14, 2026

5  out of  5
rating by Nancy Munn
"Carol Millsap is an excellent agent who goes the extra mile for me. She and her staff are always helpful and responsive. I highly recommend her for your insurance needs."
We responded:
"Nancy, Thank you for the kind words and wonderful review. You are always a pleasure to work with..."
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Joy

September 1, 2026

5  out of  5
rating by Joy
"Such great service! A human will always answer the phone and help! I am so grateful for this insurance office!!!"
We responded:
"Joy, thank you so much for the review. "
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Michele Taylor-Jones

August 28, 2026

5  out of  5
rating by Michele Taylor-Jones
"Great personable service. They go above & beyond to help!"
We responded:
"Michele, thank you for the wonderful words, myself and my team really appreciate it. "
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Tracy Barrett

August 22, 2026

5  out of  5
rating by Tracy Barrett
"We have been working with Carol Millsap and her team for over 20 years, and they are fantastic! Carol always makes herself available to answer questions about our policies, and she consistently goes above and beyond to make sure we understand our coverage and feel supported.

Her team is both personal and professional — a combination that is increasingly rare in today’s online, automated world of insurance. It is genuinely refreshing to work with people who know you and treat you like a valued client.

Because of the excellent service and responsiveness that we’ve received from Carol and her team, we have obtained multiple State Farm policies through her office. Their guidance, clarity, and reliability have made every interaction easy and reassuring. And it feels great to support a local Ft. Bragg business owner!"
We responded:
"Tracy, we are thrilled to hear that you are happy with our service. You are always a pleasure to work with."
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Anne Dewees

August 21, 2026

5  out of  5
rating by Anne Dewees
"Carol has been a great insurance agent since 2019. She is flexible, knowledgeable, and above all, kind."
We responded:
"Anne, Thank you so much for the review."
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Rebecca Parrish

August 14, 2026

5  out of  5
rating by Rebecca Parrish
"Dropped in to fix an error on a policy. Immediate service. Problem solved. Five stars."
We responded:
"Becky, thank you for the 5 star review. We appreciate you and enjoy working with you both."
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Renee Chesmore

August 6, 2026

5  out of  5
rating by Renee Chesmore
"Great people, helped me with everything I needed and got everything taken care of in efficient timing"
We responded:
"Renee, Thank you for the review, Wishing you a wonderful day."
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Solomon Lindley

August 6, 2026

5  out of  5
rating by Solomon Lindley
"Connie was very responsive and helpful with my questions regarding policy coverage while driving a rental car.
Thank you again!"
We responded:
"Hi Solomon, Thank you for the review, we really appreciate it. Carol"
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Don Herriott

August 4, 2026

5  out of  5
rating by Don Herriott
"I've always been very satisfied with the vehicle insurance provided by Carol Millsaps State Farm insurance company! She and her staff go above and beyond the call of duty in providing excellent support and customer service"
We responded:
"Don, Thanks for the great review, we are happy that you like our service.. Both you and Joyce are awesome and we all enjoy working with you. Carol"
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Sanchez707

June 24, 2026

5  out of  5
rating by Sanchez707
"Office staff was awesome, The desk ladies were very Polite and Welcoming."
We responded:
"Thank you for taking the time to give us a great review, we appreciate you and we look forward to welcoming you back soon."
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Nancy Davis

June 23, 2026

5  out of  5
rating by Nancy Davis
"I am use to working for a living and for 50 years of service I live on 12 hundred a month on social security and my bills are more than that I am just depressed about the world right now never know what is going to happen next. I deserve a better in lifethe wonderful young lady was amazing she did a wonderful job I would love to find out her name I have a gift for her when I go to Ukiha so I need her name so I can ask for her please 🙏 thank you have a wonderful evening"
We responded:
"Nancy, thank you for the wonderful review, Connie is the one who helped you. We appreciate your business and wish you the best."
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Diana Lina

June 15, 2026

5  out of  5
rating by Diana Lina
"I really appreciate how Carol's staff worked so hard to solve a reinstatement problem for me. Thank you Connie for staying on top of everything & keeping me informed. I've been with State Farm for years & have always felt supported. Thank you again."
We responded:
"Diana, Thanks so much for the review, connie is wonderful and it is great to hear my team made your experience smooth."
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Maya Galliani

June 11, 2026

5  out of  5
rating by Maya Galliani
"I had an excellent experience with Mireya at State Farm. She was friendly, professional, and took the time to answer all of my questions!"
We responded:
"Wow, thank you for the amazing review. We're delighted you had an excellent time with Mireya and can't wait to welcome you back"
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Olivia Triplett

June 11, 2026

5  out of  5
rating by Olivia Triplett
"The staff are super friendly and helpful, and the place felt welcoming and clean. I’d definitely recommend it to anyone looking for good and helpful service."
We responded:
"Olivia, we're incredibly grateful for your support and for sharing your positive experience. Loyal customers like you insure us to strive for excellence. Thanks you!"
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Marcia Meadlin

June 4, 2026

5  out of  5
rating by Marcia Meadlin
"These ladies are so helpful and always go the extra mile....."
We responded:
"Thanks for the 5 Star rating Marcia. You are always such a pleasure to work with.."
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Gina Doty

May 15, 2026

5  out of  5
rating by Gina Doty
"We had a wonderful experience working with Connie at Carol Millsap’s State Farm office in Fort Bragg. I From the very beginning, she was knowledgeable, patient, and incredibly professional throughout the entire process. She took the time to answer all of our questions thoroughly and made everything easy to understand. Her friendly personality and great sense of humor made the experience not only stress-free, but genuinely enjoyable. It’s rare to find someone who is both so personable and so efficient. We truly appreciated her outstanding customer service and would highly recommend working with her."
We responded:
"Gina, thanks for sharing your experience with my office, Connie is wonderful and so are you, we all enjoy working with you. "
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Sophie Vieira

May 8, 2026

5  out of  5
rating by Sophie Vieira
"Carol has been my agent since I was 19 years old. Through ups and downs. Thank you so much Carol!!"
We responded:
"Sophie, Thanks so much for a wonderful review, you are awesome and we are looking forward to seeing you soon."
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Jenny Gilliland

May 6, 2026

5  out of  5
rating by Jenny Gilliland
"Connie with Carol Millsap state farm has truly gone a over and beyond to help us find insurance coverage that fits our lifestyle. she is carrying, reliable and always willing to take the time to answer questions and provide guidance. I know I can reach out to her at any time and she consistently offers helpful, thoughtful support."
We responded:
"Hi Jenny, Wow, thank you for the amazing review, I am delighted you had a great time with Connie and she made your experience smooth. We appreciate you."
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Mario Arreguin

May 2, 2026

5  out of  5
rating by Mario Arreguin
"Everyone there was very kind Connie you helped me a lot so thank you. You made getting insurance easy."
We responded:
"Hi Mario, Thanks for the great review, we look forward to working with you, Wishing you the best!"
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Kelli J

May 1, 2026

5  out of  5
rating by Kelli J
"Always great to work with Carol and her team! They are always patient with me, my questions and delayed responses. Definitely recommend Caril Millsap State Farm !
Thank you for all you do!"
We responded:
"Thank you for your kind words Kelli, It's wonderful to hear that you are happy with us and our service, we really appreciate you and wish you the best."
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Don Dell

April 29, 2026

5  out of  5
rating by Don Dell
"Excellent experience, they are always there for me and have been Very Helpful."
We responded:
"Hello Don, we are grateful for your support and for sharing your positive experience. Thank you"
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mireya reyes

March 13, 2026

5  out of  5
rating by mireya reyes
"I have to say that State Farm and the agent have been good. They are helpful, will do everything they can to get an answer, good staff and anything that is needed to be done they handle it! Carol, thanks for being a great Agent and thankful for all your hard work 🤗"
We responded:
"HI Mireya, thank you for the wonderful review... Really appreciate you"